Can i file case in consumer forum
Situation : Dear Sir/Madam,
In the month of March i placed order of 1300 ACC cement bags from a local supplier, who is supplying other construction materials to me. Since he offered at very good rates, thought to go with him. He said, he will book non trade cement bags for me which comes relatevely cheaper than trade cement. But only problem was he can't give bill on my name. Thats was my mistake, since there was good margin difference, i thought let it be. I got initial supply of 500 bags and got bill on some others name, not on my name. After using around 200+ bags we noticed supplied bags are very old, its 10 month old bags. Ideally no one should use more than 3 month old bags. But i used 10 month old bags. That too i used expired bags for foundation work. That was my worry. I contacted ACC area manager, informed everythign to him, i have his WhatsApp and mail communication. He said it was mistake from local warehouse and said he will do the needfull. But till now i didn't get any response from him.
I am thinking to go with consumer forum but worried about not having proper bills with me.
Requesting you to please provide guidance, how should i proceed further and get it resolved.
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The history goes to show that it is a case of civil nature so better approach Civil Court otherwise there are chances of rejection of your complaint by Consumer Forum.
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